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Fristam Mixes cocoa powder for flavoured milk & saves customer over $110,000 a year

Fristam Powder Mixer delivers ingredient savings and batch consistency

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Introduction to the application and industry overview

For dairy processors mixing chocolate milk, achieving full cocoa powder dispersion without waste is critical. Fristam’s Powder Mixer technology delivered consistent, high-quality results while cutting ingredient loss and energy use.

Customer brief

A large dairy processor in Iowa, USA, producing flavoured milk for retail and school contracts, was searching for a more efficient way to disperse cocoa powder into milk. Their aim was to improve the mixing process and reduce ingredient waste in the production of chocolate milk — packaged in both small cartons and half-gallon containers.

Their challenge stemmed from an outdated blending system that failed to achieve full dispersion. As a result, batches required excess cocoa powder and prolonged recirculation to reach the desired taste and texture.

Previously unsuccessful methods

Tri-Blender system with batch recirculation:
The processor filled a 4,200 gallon / 15,899 litre tank with milk and recirculated it through a Tri-Blender. Liquid sugar 3,100 lbs / 1,406 kg and cocoa powder 700 lbs / 318 kg were added during the mixing phase.

However, cocoa powder routinely clumped and settled out. After mixing and tank emptying, operators still found roughly 30 lbs / 13.6 kg of undispersed cocoa at the bottom — wasted at a cost of $150 / €139 per batch.

This waste occurred despite using extra cocoa and extended mixing times. The Tri-Blender simply could not achieve the required shear to fully incorporate cocoa powder into the liquid.

Previously unsuccessful methods

Fristam’s solution

A mid-sized Powder Mixing System.

To ensure the dairy could see real-world performance before purchase, a live on-site trial was arranged using the Fristam Powder Mixer. The dairy followed their original process sequence: milk recirculation, addition of liquid sugar, followed by cocoa powder.

Process overview

1. Trial set-up
The Fristam Powder Mixer was integrated into the existing batch mixing line. The product was set to recirculate continuously from the tank base to the top.

2. Controlled cocoa powder induction
Cocoa powder was steadily poured into the funnel. The induction pump below generated vacuum and flow, pulling powder into the liquid stream at a controlled rate — preventing clumping and ensuring stable dispersion.

3. High-shear mixing
The mixture passed through Fristam’s FS Shear Blender, where high tip speeds and narrow clearances produced intense shear forces. This dispersed cocoa evenly into the milk, forming a homogenous chocolate milk blend in one circulation.

Fristam’s solution

A successful outcome with the Fristam Powder Mixer

The Fristam Powder Mixer delivered full cocoa powder dispersion, eliminating tank residue and reducing ingredient usage. The processor continued producing three batches per day. By saving 30 lbs / 13.6 kg of cocoa per batch, valued at $150 / €139, they achieved:

  • Weekly savings: $2,250 / €2,086
  • Annual savings: $117,000 / €108,400

With the cocoa dissolving in a single pass, there was no need for extended recirculation or overuse of cocoa, the system paid for itself in a short period while enhancing product consistency.

Do you have any questions so far?

Please don’t hesitate to contact our customer support. We would be happy to answer any questions you may have about our case studies or similar challenges, and we will provide effective solutions tailored to your needs.

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Process benefits

Process benefits

  • Full cocoa powder dispersion in 1 pass, creating a stable, homogenous liquid
  • 100% cocoa usage — no settling or waste
  • 30% reduction in induction time, improving throughput
Sustainability benefits

Sustainability benefits

  • Ingredient savings of $117,000 / €108,400 per year
  • Reduced utility costs and manual labour
  • Quick ROI due to reduction in raw material waste
Financial benefits

Financial benefits

  • Ingredient savings of $117,000 / €108,400 per year
  • Reduced utility costs and manual labour
  • Quick ROI due to reduction in raw material waste
Other benefits

Other benefits

  • No funnel clogging during cocoa powder induction
  • Cleaner tanks post-processing
  • Ergonomic design and reduced manual handling
  • Improved operator efficiency — fewer staff needed to manage each batch

In addition to mixing & blending technology – check out Fristam’s full range of pumping technologies suitable for the dairy industry.

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